Shipping policy
Shipping Policy
Last updated: April 2026
At Orlano Living, we believe in simple, thoughtful products that make everyday life easier — and that includes a smooth, transparent delivery experience.
Order Processing
All orders are carefully prepared and dispatched within 1–3 business days.
You will receive a confirmation email once your order has been processed.
Delivery Times
We work with trusted fulfilment partners to deliver our products directly to you.
Estimated delivery times:
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United Kingdom: 5–10 business days
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International: 7–15 business days
Please note:
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Delivery times are estimates and may vary slightly during busy periods
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We always aim to get your order to you as quickly as possible
Why Delivery Takes a Little Longer
To offer high-quality products at fair prices, some of our items are shipped directly from our fulfilment partners.
This allows us to:
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Reduce unnecessary storage and waste
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Keep costs fair without compromising quality
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Offer thoughtfully selected products rather than mass-produced stock
We believe this approach supports a more considered way of shopping.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking link via email so you can follow your parcel every step of the way.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, we may offer free delivery promotions.
Delays
While we do everything we can to ensure timely delivery, occasional delays can occur due to:
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High demand
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Courier issues
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Customs (for international orders)
If your order is taking longer than expected, please contact us and we’ll be happy to help.
Contact Us
If you have any questions about your order or delivery, please get in touch:
We’re here to make your experience as smooth and reassuring as possible.