Terms of Service

Terms of Service

Last updated: April 2026

Welcome to Orlano Living. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Overview

This website is operated by Orlano Living. Throughout the site, the terms “we”, “us” and “our” refer to Orlano Living.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old

  • You will not use our products for any illegal or unauthorised purpose

  • You will not violate any laws in your jurisdiction

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Descriptions

We aim to ensure that all product descriptions, images, and details are as accurate as possible.

However:

  • Colours and appearance may vary slightly depending on your screen

  • Product specifications may vary slightly

We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payments

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to:

  • Change prices at any time

  • Correct any pricing errors

Payment must be made in full at the time of purchase.

5. Orders

We reserve the right to refuse or cancel any order if:

  • Fraud or unauthorised activity is suspected

  • There are errors in product or pricing information

  • The product is unavailable

If your order is cancelled, we will notify you and issue a full refund.

6. Shipping

Please refer to our Shipping Policy for full details on processing and delivery times.

7. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details on returns, eligibility, and refunds.

8. Intellectual Property

All content on this website — including text, images, branding, and design — is the property of Orlano Living.

You may not:

  • Copy

  • Reproduce

  • Distribute

any content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Orlano Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these terms excludes or limits your legal rights as a consumer.

10. Accuracy of Information

We do our best to ensure all information on our website is accurate and up to date.

However, we do not guarantee that all content is free from errors or omissions.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

12. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time.

Changes will be posted on this page with an updated date.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.

14. Contact Information

If you have any questions about these Terms, please contact us:

📧 hello@orlanoliving.com

By using our website, you agree to these Terms of Service.